Contents
- 1. Introduction
- 2. Data We Collect
- 3. How We Collect Data
- 4. Why We Use Your Data
- 5. Data Sharing
- 6. Cookies & Tracking
- 7. Data Retention
- 8. Data Security
- 9. Your Rights
- 10. Children's Privacy
- 11. Payment Data
- 12. International Transfers
- 13. Third-Party Links
- 14. Policy Changes
- 15. Contact & Requests
1. Introduction
q 789 takes the privacy of its players seriously. This Privacy Policy describes in full how q 789 — operated at q789-jit.com — collects, uses, stores, shares and protects the personal information you provide when you register an account, make a deposit, place a bet or otherwise interact with the q 789 platform.
This policy applies to all Pakistani players and registered users of q 789, including those accessing the platform via desktop browser, mobile browser or any other means. By registering an account on q 789, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your information as described here.
If you have questions at any point while reading this policy, our support team is available 24/7 in both English and Urdu at support@q789-jit.com. We'd much rather you ask than register with something you're unsure about.
2. Personal Data We Collect
q 789 collects different categories of personal data depending on how you interact with the platform. Below is a clear breakdown of what we collect and why each category is necessary.
2.1 Registration Data
When you create a q 789 account, we collect:
- Full name (as it appears on your CNIC)
- Date of birth
- Pakistani mobile number
- Email address
- City and province of residence
- Username and password (password stored in encrypted hash — never in plain text)
2.2 Identity Verification Data
To comply with anti-money laundering requirements and to verify your age, q 789 may request:
- A copy of your CNIC (Computerised National Identity Card)
- A selfie photograph holding your CNIC
- Proof of address (utility bill or bank statement dated within 3 months)
These documents are stored securely and accessed only by verified q 789 compliance personnel. They are not shared with any third party outside of our legal and regulatory obligations.
2.3 Financial Data
q 789 records transaction data related to your account, including deposit amounts, withdrawal amounts, dates and reference numbers. We do not store full payment account credentials. Easypaisa, JazzCash and card transactions are processed through the respective payment providers' secure environments — q 789 only retains the masked account identifiers needed for verification purposes.
2.4 Gameplay and Betting Data
q 789 logs your betting history, game sessions, wager amounts, win/loss records and bonus redemptions. This data is used to manage your account, resolve disputes, detect unusual activity and improve the platform experience.
2.5 Device and Technical Data
When you access q 789, we automatically collect technical data including your IP address, device type, operating system, browser type, screen resolution and session duration. This data is used for fraud prevention, security monitoring and platform optimisation.
2.6 Communications Data
If you contact q 789 support via live chat or email, the content of those communications is retained for quality assurance, compliance and dispute resolution purposes. Chat transcripts and email correspondence are stored securely and are accessible only to authorised personnel.
3. How We Collect Your Data
q 789 collects data through the following channels:
- Directly from you — when you fill in the registration form, complete identity verification, contact support or update your account settings.
- Automatically — when you use the q 789 platform, technical and usage data is collected automatically through the platform's standard logging systems and cookies.
- From payment providers — when you make a deposit or withdrawal, the relevant payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank) provides q 789 with the transaction confirmation details needed to credit or debit your account.
- From fraud prevention services — q 789 may receive data about your IP address, device fingerprint or transaction patterns from third-party fraud prevention services that help us identify and prevent fraudulent account usage.
4. Why We Use Your Personal Data
q 789 uses the personal data it collects for the following specific purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Creating and managing your q 789 account | Registration data, CNIC verification | Contractual necessity |
| Processing deposits and withdrawals in PKR | Financial data, identity data | Contractual necessity |
| Age and identity verification (AML) | CNIC, selfie, proof of address | Legal obligation |
| Detecting and preventing fraud | Device data, IP address, transaction patterns | Legitimate interest |
| Settling bets and resolving disputes | Betting history, communications data | Contractual necessity |
| Sending account notifications and alerts | Mobile number, email | Contractual necessity |
| Sending promotional offers (if opted in) | Mobile number, email, gameplay data | Consent |
| Responsible gaming monitoring | Gameplay, deposit and loss patterns | Legal obligation / legitimate interest |
| Improving the q 789 platform | Device data, usage patterns, anonymised gameplay | Legitimate interest |
| Complying with court orders or legal requests | Any data relevant to the request | Legal obligation |
5. How We Share Your Data
q 789 does not sell your personal data to any third party. Data is shared only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
5.1 Payment Processors
When you make a deposit or withdrawal, q 789 shares the necessary transaction data with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank or card issuer. This data sharing is required to complete the transaction and is governed by each payment provider's own privacy terms.
5.2 Game Providers
To deliver casino games on q 789, our licensed game providers receive a pseudonymous player identifier and session data. They do not receive your name, mobile number, CNIC or financial details. Game providers are contractually prohibited from using player session data for any purpose other than delivering the game and auditing game outcomes.
5.3 Fraud Prevention Services
q 789 uses third-party fraud detection services that may receive your IP address, device fingerprint and transaction metadata. These services use this data solely to assess fraud risk and do not retain it for other purposes.
5.4 Regulatory and Legal Authorities
q 789 may be required by law, court order or regulatory directive to disclose player data to Pakistani or international authorities. We comply with all such legally valid requests and will notify affected players where legally permitted to do so.
5.5 Business Transfers
In the event that q 789 is acquired, merged or undergoes a significant business restructure, player data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified in advance and given the opportunity to close their accounts if they do not consent to the transfer.
6. Cookies & Tracking Technologies
6.1 What Are Cookies
Cookies are small data files stored on your device when you visit q 789. They help the platform remember your preferences, keep you logged in during a session and collect anonymous usage data that helps us improve the platform.
6.2 Types of Cookies Used by q 789
- Essential Cookies: Required for the platform to function. These include session authentication cookies that keep you logged into your q 789 account and security cookies that prevent cross-site request forgery. These cannot be disabled without breaking platform functionality.
- Functional Cookies: Store your preferences such as language settings, preferred payment method and UI layout choices on q 789. These are optional but improve your experience.
- Analytics Cookies: Collect anonymised data about how players navigate q 789 — which pages are visited most, where players drop off in registration, which games are most popular. This data never identifies individual players and is used only to improve the platform.
- Fraud Prevention Cookies: Used to track session consistency and detect unusual access patterns that may indicate account compromise or fraud attempts on q 789.
6.3 Managing Cookies
You can manage cookie preferences through the q 789 cookie settings panel or through your browser's settings. Note that disabling essential cookies will prevent you from logging in or using the platform. Analytics and functional cookies can be disabled without affecting your core ability to use q 789.
q 789 does not use advertising or retargeting cookies that track you across websites outside of q789-jit.com.
7. Data Retention
q 789 retains personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Duration of account + 5 years | AML compliance, dispute resolution |
| Identity verification documents (CNIC) | 5 years after account closure | Regulatory requirement |
| Transaction and betting records | 5 years | Financial regulatory compliance |
| Support chat and email records | 3 years | Dispute resolution, quality assurance |
| Device and technical logs | 12 months | Security and fraud investigation |
| Marketing opt-in records | Until withdrawal of consent + 2 years | Proof of consent |
After the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked to any individual. Requests for early deletion can be submitted to support@q789-jit.com but may not be possible where q 789 has a legal obligation to retain the data for a minimum period.
8. Data Security
q 789 implements a multi-layered security framework to protect the personal data of Pakistani players. Our security measures include:
- 256-bit SSL/TLS encryption on all data transmissions between your device and q 789 servers.
- Encrypted password storage — your q 789 password is stored as a salted cryptographic hash. Even q 789 employees cannot view your password in plain text.
- Two-factor authentication (2FA) available to all q 789 accounts — we strongly encourage all Pakistani players to enable 2FA from account settings.
- Role-based access controls — q 789 staff can only access the player data relevant to their specific job function. No single employee has unrestricted access to all player data.
- Real-time intrusion detection — q 789's platform is monitored around the clock for unusual access patterns, unauthorised data queries and security incidents.
- Regular security audits — q 789 conducts periodic third-party security assessments to identify and address vulnerabilities before they can be exploited.
In the event of a data security incident that affects your personal data, q 789 will notify affected players as quickly as possible and take immediate steps to contain and remediate the breach. Where required by applicable law, regulatory authorities will also be notified.
9. Your Privacy Rights
As a q 789 player, you have the following rights in relation to your personal data. These rights can be exercised by contacting our support team at any time.
Right to Access
Request a copy of all personal data q 789 holds about you. We will provide this within 30 days.
Right to Rectification
Request correction of any inaccurate or incomplete personal data on your q 789 account.
Right to Deletion
Request deletion of your personal data where q 789 has no legal obligation to retain it.
Right to Restriction
Request that q 789 temporarily restricts processing of your data while a dispute is resolved.
Right to Portability
Request a structured, machine-readable export of the personal data you provided to q 789.
Right to Object
Object to q 789 processing your data for marketing or profiling purposes at any time.
To exercise any of these rights, email support@q789-jit.com with the subject line "Privacy Rights Request" and specify which right you wish to exercise. Include your registered mobile number or email for account identification. q 789 will respond within 30 days and will not charge a fee for reasonable requests.
Where q 789 is unable to fulfil a request — for example, because deletion would violate a mandatory data retention requirement — we will explain the reason clearly and let you know what alternatives are available.
10. Children's Privacy
q 789 is strictly an adult platform. We do not knowingly collect personal data from individuals under 18 years of age. Our registration process includes a date of birth field and our terms explicitly prohibit use by minors. Age verification may be requested at any point during the account lifecycle.
If q 789 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately, the associated account will be closed and any deposits returned to the source. If you are a parent or guardian and believe a minor has registered on q 789, please contact us immediately at support@q789-jit.com and we will investigate and act promptly.
11. Payment Data & PKR Transactions
All financial transactions on q 789 are processed in Pakistani rupees (PKR) through locally trusted payment providers. q 789 takes particular care with payment data given its sensitivity.
11.1 What q 789 Stores
q 789 stores a masked identifier for each payment method linked to your account — for example, the last four digits of a JazzCash account number or a masked Easypaisa mobile number. This is used only to verify that withdrawals are being sent to a payment account owned by the same person as the q 789 account.
11.2 What q 789 Does Not Store
q 789 does not store full Easypaisa or JazzCash account credentials, full card numbers, CVV codes, banking PINs or IBFT transaction passwords. These are processed entirely within the respective payment provider's secure environment and never transmitted to q 789 in full.
11.3 PCI DSS Compliance for Card Payments
Card deposit processing on q 789 is handled through a PCI DSS compliant payment gateway. q 789 itself does not handle raw card data — card details are entered directly into the payment gateway's secure iframe and processed without passing through q 789's own systems.
12. International Data Transfers
Some of q 789's operational services — including game delivery infrastructure, fraud detection and certain support tools — are provided by companies with servers located outside Pakistan. Where your personal data is transferred to servers in other countries, q 789 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Privacy Policy.
These safeguards include contractual data processing agreements with all international service providers, which require them to handle your data only as directed by q 789 and in accordance with applicable privacy standards. q 789 does not transfer personal data to countries with inadequate data protection frameworks without first assessing the risks and applying appropriate additional protections.
13. Third-Party Links
The q 789 platform may contain references to third-party services — for example, links to payment provider apps or support tools. q 789 does not control the privacy practices of third-party websites or applications and is not responsible for their privacy policies or data handling.
This Privacy Policy applies only to data collected and processed by q 789 at q789-jit.com. Once you navigate away from q 789 to a third-party site, the privacy policy of that site applies. We encourage you to review the privacy policies of any third-party services you use in connection with your q 789 account.
14. Changes to This Privacy Policy
q 789 may update this Privacy Policy from time to time to reflect changes in our services, applicable law or data processing practices. When material changes are made, q 789 will notify registered players via email and through a prominent notice on the q 789 platform at least 7 days before the changes take effect.
The version date at the top of this page reflects when the policy was last updated. We recommend that q 789 players check this page periodically to stay informed about how their data is being handled. Continued use of q 789 after the effective date of any update constitutes acceptance of the revised policy.
If you disagree with any changes to this Privacy Policy, you may request account closure by contacting support@q789-jit.com. Any real money balance will be returned to your verified payment method after applicable verification procedures.
15. Contact & Privacy Requests
For any questions, concerns or formal requests relating to your personal data on q 789, please contact our privacy team using the details below. All privacy requests are handled confidentially and with the same priority as account support queries.
| Contact Method | Details |
|---|---|
| Privacy Enquiries Email | support@q789-jit.com (subject: "Privacy Enquiry") |
| Data Subject Requests | support@q789-jit.com (subject: "Privacy Rights Request") |
| Live Chat | Available 24/7 from within the q 789 platform |
| Response Time | Within 30 days for formal data subject requests; within 24 hours for general privacy enquiries |
| Languages Supported | English and Urdu |
| Data Breach Reporting | support@q789-jit.com (subject: "Security Concern") — responded to within 4 hours |
q 789 does not charge a fee for processing privacy rights requests. We aim to acknowledge all formal requests within 2 business days and complete them within 30 calendar days. Where a request is complex or involves a high volume of data, we may require up to 60 days and will inform you if this extension is needed.
For questions about the responsible gaming tools available on q 789, please also visit our Responsible Gaming page, which contains additional information about how your gameplay data is monitored to support safer play.